Frequently Asked Questions
You can use our Online Booking System, which can be found on top right corner of our homepage under “BOOK ONLINE”.
If there are issues with online booking or you have additional questions, you could e-mail us. Once you decide on a program you would like to join, please send us an e-mail stating the following:
1. The name you wish the booking be on
2. The desired program/-s
3. The number of participants
4. Whether the adults hold a driver´s license (Which country is it issued in?)
5. Preferred date of the activity
Please address the e-mail to firstname.lastname@example.org
Looking forward to hearing from you soon!
All people who want to drive a snowmobile must have valid driving licenses (Category B). Unfortunately Chinese Mainland driver’s license is not valid in Finland. The only acceptable Chinese drivers licenses are issued in Hong Kong and Macao.
Yes, whenever booking an activity with us, we offer thermal overalls, winter boots as well as gloves and hats, if needed.
The gear will keep you warm, but it is always good to put more than one layer of clothes under it.
What are the differences between the Day program B and snowmobile safari to reindeer farm and huskypark?
Day B program consists of transportations, snowmobile safari to reindeer farm and husky park, buffet lunch in Christmas house and free time in Santa Claus Village. If you’re staying in Santa Claus Holiday Village, we don’t recommend Day B program for you. The people who are staying in Rovaniemi usually want to book the Day program because of the transportations and lunch. The safari part is exactly the same, Day B group is combined with the people who live in the Village.
More details about the snowmobile safari to reindeer farm and husky park:
The reindeer farm Raitola is about 8km from Santa Claus Village. The snowmobiling there will take about 30 minutes. There are several different tracks and the guide will choose the right length according to the speed of the group.
Arctic Circle Huskypark is next to our office in Santa Claus Village, about 8km from Raitola. The snowmobiling there will take about 30minutes. There are several different tracks and the guide will choose the right length according to the speed of the group.
How long are the husky sleigh ride and the reindeer sleigh ride included in the price? How long do they take?
Both rides, with reindeer and with huskies are 500meters. The duration depends on the weather (specially temperature) and on the mood of the animals. You can imagine that it doesn’t take a long time, a few minutes.
It is possible to have longer husky rides with extra payment. For example if you want to have a 2 km ride instead, you must pay extra +15€/person.
At both farms, you will be offered warm drinks and some snacks and you will learn a lot about the animals and farm life. Also, there will be a possibility to warm up by the open fire.
Huskypark is next door to us, the snowmobiling back to the office takes maybe 2 minutes. In total the snowmobiling during this excursion will last at least for 1hour, normally more.
For our daily programs, the normal meeting time is 9.30 a.m. at Snowmobile Park. We are a small family business, so we can aslo be as flexible as possible. For pre-order we can organize the safari basically at any time. However, these prices apply for this morning start.
Lunch is not included in the Snowmobile safari to reindeer farm and huskypark. Only our Day B programs includes lunch.
Babies can join the safari, but they cannot sit alone in the sledge. One of the adults (or older siblings) must sit with them at all times. The person accompanying the baby can be periodically switched.
Yes, we accept MasterCard and Visa, both credit and debit, however, we do not serve American Express cards.
Thermal overalls and other equipment needed for snowmobiling are included in the price. The only additional fees may arise if you would like to purchase some souvenirs or prolong your husky sledge ride.
The duration of the safari is approximately 3,5-4 hours.
ABSOLUTELY NOT. It is really dangerous. The only safe place for a small child to sit is in the sledge behind the snowmobile. Over 140 cm tall children can sit as a passenger on a snowmobile. Children can never sit in front of the driver.
Mini-snowmobile safari is completely a different thing. It is possible to organize you a 30min minisafari separately, but it is not possible to go to the reindeer farm nor to huskypark with mini-snowmobiles. Mini-snowmobiles are considered as toys, and it is allowed to drive them only in our private forest where the minisafari takes place. On minisafari you could all drive snowmobiles. Adults would drive normal snowmobiles and the children mini-snowmobiles.
Yes, this is our most popular safari for families. Actually almost all of our safaris and excursions are suitable for children. Only ice-carting, ice-rally and parasailing are not possible for children.
I just asked one family who have done all our safaris during the past week and these are these children’s absolute favorites:
- Day B (Snowmobile safari to reindeer farm and husky park + lunch + Santa Claus village + transportations)
- 30min Minisafari (children drive mini-snowmobiles, adults normal snowmobiles)
- Excursion to Ranua Zoo (The northern-most zoo in the world, full of arctic animals)
This family also loved the excursion to the Europe’s only active Amethyst mine, where you can dig your own lucky stone, but as your family will be spending only two whole days here, I recommend only Day B and Ranua Zoo day excursions and minisafari.
Could children manage mini-snowmobile in a short safari? If so, can parents go with them in separate snowmobiles?
Yes, that activity is called 30 min minisafari. On minisafari everybody can drive snowmobiles. Adults would drive normal snowmobiles and the children mini-snowmobiles.